What Data We Collect and Why We Hold It
When you create an account, we collect your name, contact email, and the mobile number you use to verify your identity. If you deposit via JazzCash, Easypaisa, or Raast, we record the transaction reference and amount to reconcile your account wallet — we do not store
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your full wallet PIN or banking credentials. Device data such as your browser type, operating system, and approximate region is logged automatically for security checks and to detect unusual login attempts. We also retain records of your session activity to comply with obligations that apply where
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local law requires it. Availability of our services depends on local law and eligible regions, and our data retention practice reflects those same regional obligations. You can request a summary of the data we hold under your account by contacting our support team directly. We do
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not sell your personal data to third parties, and we do not share your payment rail details — whether JazzCash, Easypaisa, or Raast — with any external marketing partner. Data linked to closed or inactive accounts is retained for the period required by applicable law, after
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which it is securely deleted from our systems.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.